Terms and Conditions
Goat Status Membership
Overview
Goat Status is an invitation-only membership tier within the Sweetgreen Rewards program (“SG Rewards”) offered by Sweetgreen, Inc. (“Sweetgreen,” “we,” “us,” or “our”). These Goat Status Membership Terms (“Goat Terms”) apply to Goat Status members (“Members”) and are in addition to the SG Rewards Terms and Conditions which can be found here (the “SG Rewards Terms”), which govern overall participation in the SG Rewards program and are incorporated herein by reference. In the event of a conflict between these Goat Terms and the SG Rewards Terms, these Goat Terms will control with respect to Goat Status membership.
Membership Perks
Goat Status membership may include access to exclusive perks and promotions, which currently include:
$0 delivery fee on qualifying native delivery orders (subject to separate offer terms set forth below);
Seasonal credit drops, such as $5 off featured seasonal menu items (subject to specific terms announced at the time of offer);
Birthday Perk (subject to separate offer terms set forth below); and
2x Point Fridays, allowing Members to earn double Points on eligible purchases made on Fridays (subject to the SG Rewards Terms).
Perks are promotional in nature, offered at Sweetgreen’s discretion, and subject to modification, suspension, or termination at any time.
Program Modification and Termination
Sweetgreen reserves the right to change, modify, suspend, or terminate Goat Status membership or any associated perks, in whole or in part, at any time.
Perks have no cash value, are not redeemable for cash (except as required by law), and may not be substituted or exchanged.
Goat Status membership may be revoked or suspended at Sweetgreen’s discretion, including in cases of suspected fraud, misuse, or violation of these Goat Terms, the SG Rewards Terms, or applicable law.
Relationship to SG Rewards
Goat Status is part of SG Rewards. Members remain subject to the SG Rewards Terms (including, without limitation, eligibility, account, and arbitration provisions).
Points earning and redemption are governed by the SG Rewards Terms, except where explicitly modified for Goat Status perks (e.g., 2x Point Fridays).
Goat Status Perks and Terms (as of Last Updated date):
Goat Birthday Complimentary entrée Perk Terms
Perk will be available beginning on the birthday date previously provided by Member in their SG Rewards account profile and is redeemable for a complimentary salad, bowl or plate up to maximum price of $18 (“Complimentary Entree”) through the third calendar day after the date of issuance (“Promotional Period”). Limit one (1) Complimentary Entrée per Member per calendar year. To redeem, Member must place an order (1) for a Complimentary Entree, (2) for pick-up, in-store scan to redeem, outpost, or native delivery on the App or order.sweetgreen.com within the Promotional Period. Not valid for orders placed on any third-party platforms (including third-party delivery marketplaces such as DoorDash, GrubHub, Uber Eats or Postmates), or catering orders. Members who wish to redeem their Complimentary Entree perk on order.sweetgreen.com or on the App must select the “Complimentary Entree (Up to $18)” offer in their bag at checkout. For the avoidance of doubt, if a Member has not provided a birthday date in their profile and/or provides it after the date of their birthday, they will not be eligible to receive this perk. Perk cannot be combined with other sweetgreen offers. Perks expires if not redeemed during the Promotional Period. Perk is promotional in nature, non-transferable, subject to change or termination, has no cash value, and is not redeemable for cash or any cash equivalent not redeemable Higher menu prices, delivery fees, and other fees may apply to the “Complimentary Entree” redeemed via delivery. Void where prohibited. Perk may be cancelled or modified by sweetgreen at any time. All applicable SG Terms and Goat Terms apply.
Goat $0 native delivery on any purchase Perk Terms
Members will receive a “$0 Delivery Fee” offer to their account, waiving the delivery fee for any Eligible Delivery Order (defined below)in accordance with the terms herein. To qualify as an “Eligible Delivery Order,” the order must: (1) be a Sweetgreen native delivery purchase made using the Sweetgreen App or order.sweetgreen.com, and (2) have a minimum basket size of at least $15 (excluding taxes and tips). The “$0 Delivery Fee” perk may not be redeemed in connection with orders placed on any third-party platforms (including third-party delivery marketplaces such as DoorDash, GrubHub, Uber Eats or Postmates) or catering orders. Members who wish to redeem their “$0 Delivery Fee” perk on order.sweetgreen.com or on the Sweetgreen App must select the available “$0 Delivery Fee” perk in their bag at checkout. A Member may only redeem one “$0 Delivery Fee” perk per delivery order. The “$0 Delivery Fee” perk is valid for deliveries from all Sweetgreen locations during normal operating hours for such locations provided that delivery is available at the time the Member’s order is made. This is not an offer for free delivery. The “$0 Delivery Fee” perk waives Sweetgreen’s standard delivery fee only; higher delivery menu pricing and other applicable surcharges, fees and taxes shall apply where applicable. The “$0 Delivery Fee” perk is promotional in nature, non-transferable, subject to change or termination, has no cash value, and is not redeemable for cash or any cash equivalent. Void where prohibited. Perk may be cancelled or modified by sweetgreen at any time. All applicable SG Terms and Goat Terms apply.
2x Point Fridays Perk
Perk is subject to SG Terms.
Goat Seasonal Credit Drops Perk
From time to time, Sweetgreen may provide Members with seasonal promotional credits (e.g., $5 off a featured seasonal item). Seasonal credit offers are promotional in nature, non-transferable, and may only be redeemed pursuant to the specific terms that Sweetgreen establishes for each seasonal credit. Unless otherwise stated, seasonal credits have no cash value, are not redeemable for cash (except as required by law), may not be combined with other offers, and are valid only through the Sweetgreen App or order.sweetgreen.com. Additional terms, including eligible menu items, redemption limits, and expiration dates, will apply to each specific seasonal credit drop and will be communicated at the time of offer. Void where prohibited. Perk may be cancelled or modified by sweetgreen at any time. All applicable SG Terms and Goat Terms apply.
Other Terms
Goat Status membership and perks are void where prohibited by law.
Sweetgreen’s decisions regarding interpretation of these Goat Terms and SG Rewards Terms are final and binding.
Personal information collected in connection with Goat Status will be used in accordance with Sweetgreen’s Privacy Policy, available here.
Notice of Financial Incentives
From time to time, Sweetgreen may offer promotions, discounts, credits, or other perks to Goat Status members that may be considered “financial incentives” or “loyalty programs” under certain state privacy laws, including the California Consumer Privacy Act (CCPA) and the Colorado Privacy Act. Participation in Goat Status is voluntary and you may opt out of the program at any time by contacting us at hello@sweetgreen.com or through your Sweetgreen account settings.
The categories of personal information we collect in connection with Goat Status include identifiers (such as name, email address, and account credentials), commercial information (such as transaction history, order frequency, and reward redemptions), and internet or other electronic network activity (such as device and app usage information). We use this information to operate Goat Status, personalize your experience, and provide rewards and perks.
We estimate the value of members’ personal information to Sweetgreen based, in part, on the value of the perks provided, the costs incurred by Sweetgreen in providing those perks, and the anticipated revenue generated by increased customer engagement and loyalty. By enrolling in and continuing to participate in Goat Status, you agree that the perks provided are reasonably related to the value of the data you provide to us.